Quality Guarantee

Training ACCESS is committed to providing quality video programming of sound technical quality. Satisfaction of quality is guaranteed! We will replace, free of charge, any product you receive that is found to be defective due to manufacturing error. If you receive a defective product, please notify our Customer Service Representatives, toll free at 1-888-440-4640 prior to returning your merchandise. They will be happy to assist you with further instruction.

Returns can be sent to:

Training ACCESS
10212 Jasper Avenue
Edmonton, Alberta
T5J 5A3

Should a refund be necessary, it will be processed in the original form of payment. Please allow 7 days for processing.

To check the status of your return, please call 1-888-440-4640.